IT Operations

Enterprise IT

You're building enterprise-scale systems that power Fortune 500 operations, not fixing laptops. This path creates CIOs who understand both boardroom strategy and data center reality.

L1 – L9 · 9 tours Leads to: CIO → What's a Reference DRS?

The Career Arc

Rotational · L1–L3

Build the Enterprise IT craft. Prove you can wield the tools of IT Operations.

  • L1 : Learn database fundamentals
  • L2 : Support database operations
  • L3 : Own database domains

Transformational · L4–L7

Deliver Enterprise IT outcomes — each IT Operations tour at this altitude has a defined mission and success criteria.

  • L4 : Lead database initiatives
  • L5 : Develop database strategy
  • L6 : Shape database vision
  • L7 : Shape enterprise database vision and data platform strategy

Manage a Team?

Great Enterprise IT managers are practitioners first. The IT Operations IC responsibilities in L4–L7 are your foundation — your management responsibilities are additive:

  • Hire for problem-solving under pressure—outages don't wait
  • Coach your team to think business-first—IT serves the mission
  • Run 1:1s that develop breadth—not just depth in one system
  • Give feedback that builds calm under fire—direct, supportive, timely
  • Remove blockers—fight for budget, tooling, and executive buy-in

Foundational · L8–L9

Shape the IT Operations organization from the Enterprise IT chair — build institutions, not just products.

  • L8 : Scale DBA across organization
  • L9 : Define database strategy
→ C-Suite: L10 is the CIO path — a distinct page, not duplicated here.

L1 — Associate DBA Rotational

Mission

Learn database fundamentals

This tour of duty

Support your first database operations

Own the outcomes

  • Learn database fundamentals including SQL, administration, and backups
  • Execute database operations with guidance
  • Write basic SQL queries and scripts
  • Document database configurations and procedures
  • Support database monitoring and alerting
  • Participate in DBA operations to learn administration

Enterprise IT at L1 — the competency bar

IT Operations
2
Information Security
2
Operational Excellence
2

AI in this role

  • Analyzing query performance
  • Drafting backup scripts
  • Generating documentation

L2 — Junior DBA Rotational

Mission

Support database operations

This tour of duty

Own database domains and ensure reliability

Own the outcomes

  • Manage database operations independently
  • Troubleshoot database issues and restore service
  • Write database automation and maintenance scripts
  • Design simple database configurations
  • Contribute to backup and recovery procedures
  • Support on-call rotations for database incidents

Enterprise IT at L2 — the competency bar

IT Operations
3
Operational Excellence
2
Information Security
1
Strategy
1
Procurement
1

AI in this role

  • Building monitoring dashboards
  • Analyzing performance patterns
  • Creating runbooks

L3 — Senior DBA Rotational

Mission

Own database domains

This tour of duty

Lead database improvements

Own the outcomes

  • Own database domains end-to-end
  • Design database architectures for application needs
  • Lead database optimization and tuning projects
  • Lead database capacity planning
  • Mentor junior DBAs on administration practices
  • Drive database reliability and performance improvements

Enterprise IT at L3 — the competency bar

IT Operations
3
Information Security
2
Operational Excellence
2
Strategy
1
Procurement
1

AI in this role

  • Modeling database scenarios
  • Synthesizing performance data
  • Generating architecture docs

L4 — Staff DBA / Manager, IT Operations Transformational

Mission

Lead database initiatives

This tour of duty

Develop automation that improves efficiency

Own the outcomes

  • Lead DBA initiatives across platforms
  • Design database architectures at enterprise scale
  • Mentor DBAs on database thinking and optimization
  • Define database standards for the organization
  • Drive cross-team database coordination
  • Own reliability for critical databases

Enterprise IT at L4 — the competency bar

IT Operations
4
Operational Excellence
3
Information Security
1
Strategy
1
Procurement
1

AI in this role

  • Analyzing DBA patterns
  • Building automation playbooks
  • Creating training

L5 — Senior Staff DBA / Senior Manager, IT Operations Transformational

Mission

Develop database strategy

This tour of duty

Drive database strategy

Own the outcomes

  • Drive database strategy decisions organization-wide
  • Design database platforms that scale with data growth
  • Define database standards and best practices
  • Lead evaluation of database technologies
  • Mentor senior DBAs and shape database culture
  • Solve the most complex database challenges

Enterprise IT at L5 — the competency bar

IT Operations
5
Information Security
3
Operational Excellence
3
Strategy
1
Procurement
1

AI in this role

  • Designing database strategies
  • Modeling capacity scenarios
  • Generating recommendations

L6 — Director, Database Administration Transformational

Mission

Shape database vision

This tour of duty

Own database vision

Own the outcomes

  • Set direction for database administration company-wide
  • Define database strategy and multi-year roadmap
  • Establish standards ensuring data reliability
  • Drive alignment on database investments
  • Represent DBA in executive discussions
  • Shape the vision for database evolution

Enterprise IT at L6 — the competency bar

IT Operations
4
Strategy
4
Operational Excellence
4
Information Security
2
Procurement
2

AI in this role

  • Analyzing strategic opportunities
  • Building architecture frameworks
  • Creating executive content

L7 — Senior Director, Database Administration Transformational

Mission

Shape enterprise database vision and data platform strategy

This tour of duty

Build the team that scales DBA

Own the outcomes

  • Shape the company's database vision and strategy
  • Define innovative approaches to data management
  • Establish principles guiding database decisions
  • Influence industry database practices
  • Mentor directors and senior DBA leaders
  • Drive database innovation

Enterprise IT at L7 — the competency bar

IT Operations
3
Strategy
3
Operational Excellence
2
Information Security
1
Procurement
1

AI in this role

  • Designing team capabilities
  • Building database systems
  • Creating hiring frameworks

L8 — VP, Database Administration Foundational

Mission

Scale DBA across organization

This tour of duty

Create the operating model for database excellence

Own the outcomes

  • Build and lead DBA teams
  • Define organizational structure for database administration
  • Establish hiring standards for DBAs
  • Create the operating model for DBA excellence
  • Partner with executives on data infrastructure investments
  • Develop DBA managers and leaders

Enterprise IT at L8 — the competency bar

IT Operations
2
Strategy
2
Information Security
1
Operational Excellence
1
Procurement
1

AI in this role

  • Modeling DBA maturity
  • Analyzing efficiency
  • Generating operating models

L9 — SVP, Database Administration Foundational

Mission

Define database strategy

This tour of duty

Define the database strategy

Own the outcomes

  • Own database strategy organization-wide
  • Define multi-year roadmap for data platforms
  • Build culture that attracts top DBA talent
  • Partner with executives on data infrastructure strategy
  • Establish database excellence as competitive differentiator
  • Shape the future of database administration at the company

Enterprise IT at L9 — the competency bar

IT Operations
2
Strategy
2
Information Security
1
Operational Excellence
1

AI in this role

  • Building strategic planning systems
  • Analyzing technology trends
  • Creating architectures

What Hiring Managers Look For

L1-L3: You've automated manual processes and can articulate the business impact in dollars saved or hours recovered.

L4-L6: You've led cross-functional technology initiatives that required negotiating with business stakeholders who didn't report to you.

L7+: You've successfully navigated a major technology transformation while maintaining operational stability and can speak to board-level risk management.

Common Career Transitions

Enterprise IT → Product Engineering at L4-L5 for customer-facing system ownership

Enterprise IT → Cloud Architecture at L5-L6 for strategic infrastructure leadership

Enterprise IT → Technical Program Management at L6+ for large-scale delivery orchestration

Measure yourself against this ladder — pin it to your Career Record.

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